TERMS + CONDITIONS

MarketInvoice Limited (company number 07330525) is registered at Floors 2-5, 48-50 Scrutton Street, London, EC2A 4XQ.

Copyright

Copyright in the content of and the publications in this website are owned by MarketInvoice Limited or its licensors.

You may download and temporarily store one or more of the pages of this website for the purposes of viewing them. You may also print any of the publications in this website so long as each copy is a complete copy, no amendment is made to it and it is for use only within your organisation.

Any other storage, copying, transmission or distribution of the content of or the publications in this website is prohibited without the consent of MarketInvoice Limited. Please address requests to the London office.

Linking

Electronic links to this site are prohibited without the consent of MarketInvoice Limited. Please address requests to the MarketInvoice Limited London office or email info@marketinvoice.com.

Every effort has been taken to ensure the accuracy of the information on this website, and the internet links established here. However, because of the nature of the medium and the risks of interruption and disruption, any and all liability which might arise from your use or reliance on the information or links contained on the website is excluded.

We do not endorse or accept any responsibility for any content on or software downloaded from any website linked from this website.

Governing Law

This legal notice and all issues regarding this website are governed by English law and any disputes arising hereunder will be subject to the exclusive jurisdiction of the courts of England and Wales. If you experience any problems with this site, please email info@marketinvoice.com.

Privacy Policy

MarketInvoice Limited (“We”, “Us” and “Our”) are committed to protecting and respecting your privacy. We are registered with the Information Commissioner’s Office under registration reference Z2715796 and comply with the Data Protection Act 1988 and the EU General Data Protection Regulations (‘The Acts’). All personal data provided by you through www.marketinvoice.com or through our online invoice discounting platform (our sites) is dealt with in accordance with the Acts.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Purpose of collecting and disclosing your personal data

As a peer-to-peer finance platform we collect information from you and from 3rd parties to allow us to perform our agreement with you and we may also need this information to carry out due-diligence on you for financial risk, fraud risk and anti-money laundering purposes. Any processing of your data will be for the purposes of performing the services we’ve agreed to provide to you, or where otherwise identified for some other legitimate purpose. We also collect information from you when you visit our sites.

We may disclose information about you to 3rd parties where it is required in order for us to provide services to you, where we have a legal obligation to do so, or where you have given your consent. Please see the further information below.

Information we may collect from you

Information we may collect from you includes the following:

  • Information you give us. You may give us information about you by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise, including results of any surveys we carry out. This also includes information you provide when you register with us, sign up to an event or to receive our newsletters, or when you report a problem with our sites. The information you give us may include your name, address, e-mail address, phone number, passwords, financial information, personal descriptions, as well as any identification documents and photographs.
  • Information we collect about you. With regard to each of your visits to our sites we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
    • Cookies and tracking (see Cookies below).
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and fraud prevention agencies) and may receive information about you from them.
  • Information available from public sources, including government registers, media sources and internet searches. For example, we collect information from Companies House which includes details of a company’s officers and shareholders.
  • Information extracted from your accounts package. By integrating our platform with your accounts package, we receive data from your accounts package including debtor and creditors ledgers and contact details which will be used for the purpose of providing you with business finance products.
  • Information about your business and any other details regarding your application when you are referred by a third party partner.

Third party data

Where you provide us with personal data relating to your employees, customers or third parties, this will be considered third party data. You are the existing data controller in respect of such data and you should ensure that you have the requisite consent or legitimate purpose to transfer that data to us. Further, you must be able to demonstrate that you are fully compliant with data protection legislation. You have an obligation to be transparent about how you process personal data and as such, should include details of who you share this data with e.g. MarketInvoice.

We process third party data on the basis that we have a legitimate interest in preventing fraud and money laundering to protect our business and to comply with laws that apply to us.

Cookies

Our sites uses cookies to distinguish you from other users of our sites. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites. By continuing to browse the sites, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our sites. They include, for example, cookies that enable you to log into secure areas of our sites.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our sites when they are using it. This helps us to improve the way our sites work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our sites. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our sites, the pages you have visited and the links you have followed. We will use this information to make our sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose and for marketing purposes.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites.

Uses made of the information

Information we hold about you may be used in the following ways:

  • to allow us to provide finance products to your business as a seller of invoices or borrower on our platform,(‘Seller’);
  • to allow us to provide an investment product to the buyers of invoices or lenders on our platform, (‘Investor’);
  • to improve our sites and to ensure that content from our sites is presented in the most effective manner for you and for your computer;
  • to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to allow you to participate in any interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our sites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our sites about services that may interest you or them;
  • to notify you about changes to our service
  • to verify your identity in order to prevent and detect money laundering and crime; and
  • to carry out initial and ongoing regulatory and financial checks against all directors and shareholders of the Seller or Investor company.

Disclosure of your information

We may share your personal information with any member of our group, which means any subsidiaries, ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your personal, business or financial information with selected third parties including:

  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you that you request from us or that we think may be of interest to you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our sites.
  • Credit reference agencies and fraud prevention agencies as set out in the section below.
  • Investors on our platform where the data is necessary for them to make a risk or credit decision or where they require it to recover funds from a Seller.
  • Providers of extraction software that allow us to integrate and extract your business’ accounts package data.
  • Processors of financial data that re-format bank statement information in a more accessible format.
  • Technology companies which provide us with software and solutions to store and process the data we need to operate our platform and manage our products.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If MarketInvoice Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements (including the MarketInvoice Rules where applicable); or to protect the rights, property, or safety of MarketInvoice Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Barclays Bank Plc (Barclays)

If you are a Barclays customer and have been referred to us under our partnership with Barclays we will share your data wtih them on an ongoing basis throughout the duration of your relationship with us. This will include the following information:

  • Financial data including company name, registration details and the product held with us;
  • Status of any application with us and whether the account is inactive, or whether trades have been funded;
  • Details of any complaints raised you have raised with us;
  • Information necessary for the prevention or reporting of money laundering, terrorist financing or financial crime along with details of any applicable remediation plans.

Credit reference and fraud prevention agencies

In addition to the sections above dealing with the use and disclosure of your data, we may also disclose your business and personal data to credit reference agencies and fraud prevention agencies, where we have a legitimate interest in doing so. If you sign up as a Seller you will be notified of this during the application process.

The personal data provided to us to complete these checks includes for example, name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details.

If we discover that you have provided us with false or inaccurate information and fraud is identified, your details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information to detect, investigate and prevent crime.

We and other organisations may also access and use the information recorded with fraud prevention agencies to prevent fraud and money laundering for example, when:

  • We check details on applications of Sellers or when other organisations check details on applications for credit and credit related or other facilities;
  • We manage accounts or facilities for Sellers or when other organisations manage credit accounts or other facilities;
  • We or other organisations are recovering debts; and
  • Other organisations check details on proposals and claims for insurance.

We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

We process your data on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us.

Please contact us if you want to receive details of the relevant credit reference agencies and fraud prevention agencies.

Automated decision making

We use data and technology solutions to assess commercial and financial risks relating to applications for business finance and to make our business more efficient. This means that when you make an application on behalf of your business (as a Seller or Investor member of our platform) we may include your personal data in any risk models we use to assess that application.

If you are an officer or representative of a Seller, this means we may use your personal data to make an automated decision in respect of whether we offer business finance to a Seller. This processing is necessary for us to be able to offer the services under our agreement with your business.

As part of the processing of your personal data, decisions may be made by automated means. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with money laundering or known fraudulent conduct, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. You have rights in relation to automated decision making: if you want to know more please contact us using the details above.

Consequences of processing

If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the services or financing you have requested, or to employ you, or we may stop providing existing services to you.

A record of any fraud or money laundering risk will be retained by the fraud prevention agencies, and may result in others refusing to provide services, financing or employment to you. If you have any questions about this, please contact us on the details above.

Job applicants and employees

For applicants to vacancies within our business, the purpose of collecting your data is to process your application and to complete the necessary checks to confirm your suitability for the role. As an employee, the purpose of obtaining your data is to perform your contract of employment.

As part of any job application, we are working with third parties (including for example, the Onfido referencing agency) and may receive information from them or the referees you provide to us.

Information you provide to us may be disclosed to third parties, for the purposes of performing the contract of employment.

Application information for will be held for a period of six months where the application has not proceeded any further. All other applications will be kept for two years.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Whenever we or fraud prevention agencies transfer your personal data outside of the European Economic Area, they impose contractual obligations on the recipients of that data to protect your personal data to the standard required in the European Economic Area. They may also require the recipient to subscribe to ‘international frameworks’ intended to enable secure data sharing.

Your rights

The below details the rights that you have, as contained within the Acts. Any exercise of these rights by you will be responded to without undue delay and at the latest within one month of your request:

Access to information

  • The Acts gives you the right to access information held about you. Your right of access can be exercised in accordance with the Acts.

Correction and deletion

  • The Acts gives you the right to the rectification of inaccurate data or erausre of personal data in accordance with the Acts.

Restrictions of processing

  • The Acts gives you the right to obtain restriction of the processing of your personal data in accordance with the Acts.

Right to data portability

  • The Acts gives you the right to receive your personal data in an accessible format which can be transferred to another data controller in accordance with the Acts.

Right to object

  • The Acts gives you the right to object to the processing of your data under particular circumstances in accordance with the Acts.

Right to lodge a complaint

  • If you are dissatisfied with our use of your information or our response to any exercise of your rights you have the right to complain to the Information Commissioner’s Office.

Your exercise of these rights are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege) as included in the Acts. For more information or to exercise your data protection rights, please contact us using the contact details above.

Retention of data

We will retain your personal data on our electronic systems for as long as is necessary to provide you with the services under our agreement with you (or with your business) or to enforce our rights under that agreement. We may continue to hold your personal data for up to 6 years after you or your business has ceased using our services to allow us to protect our rights in any legal or regulatory proceedings. We may retain deeds and other security documents containing personal data, such as personal guarantees or debentures, for up to 12 years after you or your business has ceased using our services.

Any hard copy documents containing your personal data will be destroyed securely using a 3rd party service provider once the document is no longer needed in hard copy. We may retain hard copies of legal documents (court documents, security documents and contracts) on our premises or in secure off-site storage provided by 3rd party service providers. The data retention periods for these documents will be either 6 years or 12 years, as set out above.

Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.

Changes to our privacy policy

We reserve the right to modify this privacy policy or any part of it at any time. If we make any material changes in the way we collect, use, and/or share the personal information that you have voluntarily provided, we will post a notice of the changes in a clear and conspicuous manner on our website.

Contact details for data controller

MarketInvoice Limited (company number 07330525) is registered at Floors 2-5, 48-50 Scrutton Street, London, EC2A 4XQ.

legal@marketinvoice.com.

Marketing and opt outs

You have the right to ask us not to process your personal data for marketing purposes. Contacting you for marketing purposes will be based on our legitimate interest to do so. We will inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by notifying us when we collect your data or when we contact you for marketing purposes. Alternatively, you can also exercise the right at any time by contacting us at legal@marketinvoice.com.The exercise of this right will not affect any contractual requirements with MarketInvoice.

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.marketinvoice.com or through our online invoice discounting platform (our sites), whether as a guest or a registered user. Use of our sites includes accessing, browsing, or registering to use our sites.

By using our sites, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our sites.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our sites:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which is incorporated into our Privacy Policy, and which sets out information about the cookies on our sites.

Information about us

www.marketinvoice.com and our online invoice discounting platform are sites operated by MarketInvoice Limited (“We”, “Us” and “Our”).  We are a private limited company registered in England and Wales under company number 7330525 and have our registered office and principal place of business at Floors 2-5, 48-50 Scrutton Street, London, EC2A 4XQ.

We are registered with the Information Commissioner’s Office under registration reference Z2715796.

Changes to these terms

We may revise these terms of use at any time by amending this page. By continuing to use and access our sites following such changes, you agree to be bound by any variation made by us. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our sites

We may update our sites from time to time, and may change the content at any time. However, please note that any of the content on our sites may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our website, or any content on them, will be free from errors or omissions.

Accessing our sites

Our sites are made available free of charge.

We do not guarantee that our sites, or any content on them, will always be available or be uninterrupted. Access to our sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason our sites are unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our sites.

You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at legal@marketinvoice.com.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.

You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our sites is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites. In particular, the materials appearing on our website do not constitute financial or investment advice.

Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our sites or any content on them, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our sites; or
  • use of or reliance on any content displayed on our sites.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any content on it, or on any sites linked to it.

We assume no responsibility for the content of websites linked on our sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses

We do not guarantee that our sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our sites. You should use your own virus protection software.

You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites is stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.

Linking to our sites

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our sites in any website that is not owned by you.

Our sites must not be framed on any other website, nor may you create a link to any part of our sites other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our sites other than that set out above, please contact legal@marketinvoice.com.

Third party links and resources in our sites

Where our sites contain links to other websites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those websites or resources.

Applicable law

Please note that these terms of use, its subject matter and its formation (and any non-contractual disputes or claims), are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email info@marketinvoice.com.

Thank you for visiting our sites.

Credit and Debit card transactions

On occasion, it may be necessary for MarketInvoice to take debit or credit card payments. To do so, we have partnered with Stripe, and can accept all of the following card types:

Visa credit card
Visa Electron
Visa debit card
Master card
Maestro card
JCB cards
Amex cards

We only accept Credit/debit card transactions in GBP.

MarketInvoice will always seek your approval before taking a Credit/Debit card payment and operates a strictly no refunds policy on all Credit/Debit card payments.

Copyright © MarketInvoice Limited 2018. All rights reserved. Read our Copyright, Privacy Policy and Terms of Use
MarketInvoice Limited, Floors 3-5, 48-50 Scrutton Street, London, EC2A 4XQ. Registration number 07330525. VAT number: 271234230.